Shipping Policy

Shipping Rates:
Enjoy flat rate shipping of $10.00 AUD on all orders within Australia
Orders over $100.00 AUD are eligible for free shipping within Australia
If you're based outside of Australia and would like to place an order, please feel free to contact us for a shipping quote prior to ordering.

Delivery Estimates:
We ship all products with Australia Post.
Within Australia you can expect: 1-3 Days handling, 3-10 Days transit (Mon-Fri).

We’ll promptly notify you if there are any shipping delays or stocking issues with your order.

Pre-order, back-order or pre-stock items will incur longer delivery times, as some products are manufactured overseas. We will advise you of the estimated delivery time upon ordering.

Packaging:
All our packaging is compostable - even the shipping labels! Pop the mailing satchels, stickers, paper and wrapping into your home compost bin, and it will safely break down in approximately 3 months.

Address Changes:
Need to change the delivery address after ordering? Contact us ASAP. We’ll do our best, but changes might not always be possible.

Lost items:
If you have not received your item within 3 weeks of ordering (unless otherwise advised), please let us know so we can confirm shipping details and assist in locating your order.